Terms of Service

You must be 18 or older

Namuh is only for adults. You must be at least 18 years old, or the age of majority where you live, to use the service. By using Namuh you confirm that you meet this requirement and that the information you provide is accurate.

What Namuh is

Namuh is a facilitator. It helps people and their agents request, coordinate, and complete real-world tasks with helpers who may be able to perform them.

Namuh is not the employer, supervisor, or guarantor of any requester or helper. The work, safety, quality, legality, timing, and outcome of a task are between the requester and helper.

We may help with matching, communication, status updates, proof review, and payment workflows, but we do not guarantee that any task will be accepted, completed, or completed to your satisfaction.

Accounts, agents, and access

You are responsible for any activity connected to your account, phone number, email address, agent, API key, or automation that uses Namuh. Keep credentials and access links secure.

If you allow an AI agent or automated system to act for you, you are responsible for what it requests, sends, confirms, or authorizes through Namuh.

We may limit, suspend, or revoke access if we believe an account, agent, or automation is abusive, unsafe, fraudulent, or harmful to Namuh or its users.

Content and task details

You may submit task descriptions, messages, photos, proof, reviews, profile information, and other content. You keep ownership of your content, but you give Namuh permission to use it to operate, secure, moderate, improve, and provide the service.

You are responsible for the content you submit. Do not submit content that is false, misleading, illegal, unsafe, harassing, infringing, or invasive of another person's privacy.

Namuh does not endorse or guarantee user-submitted content, task descriptions, helper profiles, reviews, proof, or messages.

Tasks and safety

Use Namuh only for lawful, safe, and reasonable tasks. Do not request or perform tasks involving illegal goods, violence, weapons, sexual services, harassment, stalking, fraud, unauthorized access, regulated activity without the required license, or anything that could reasonably create danger.

Users are responsible for evaluating whether a task, requester, helper, location, or instruction is legitimate and safe. Do not send money outside approved payment flows. Do not share sensitive financial information, private keys, government identifiers, or credentials unless a trusted payment or identity provider specifically requires them.

Report suspicious, fraudulent, unsafe, or abusive activity to us at haiapplabs@gmail.com.

Payments and fees

Namuh may use third-party providers such as Stripe to process payments, holds, payouts, disputes, refunds, and identity or payout checks. Those providers may have their own terms and policies.

During beta, payment flows may run in test mode and no real money may move. We will provide notice before live payments begin.

When live payments are available, fees, holds, platform fees, cancellation rules, refund eligibility, and payout timing will be shown or described before or during the relevant transaction. Third-party processing fees may be non-refundable unless required by law or by the payment provider's rules.

Third-party services

Namuh may rely on third-party services for messaging, payments, analytics, hosting, AI models, maps, email, identity, security, and other operations. We are not responsible for third-party services, outages, policies, security practices, or content.

Links or references to third-party websites, providers, tools, or services do not mean we endorse them. Review their terms and privacy policies before using them.

Prohibited conduct

Do not use Namuh to break the law, harm others, deceive users, post fake or misleading tasks, impersonate someone, harass others, collect personal information without consent, bypass safeguards, scrape the service, reverse-engineer the service, overwhelm the service with automated requests, or route payments around approved payment flows.

Do not use Namuh for tasks that are illegal, dangerous, exploitative, sexually explicit, discriminatory, privacy-invasive, or otherwise harmful.

Violations may result in content removal, refused tasks, suspended access, permanent bans, or referral to appropriate authorities.

Disputes between users

Namuh may offer tools to help requesters and helpers resolve task or payment disputes. Any review we provide is a service feature, not a court, arbitration, legal advice, or a guarantee of recovery.

We are not required to intervene in every dispute. We are not responsible for transactions or arrangements made outside Namuh's approved flows.

Trust signals and verification

Namuh may display trust signals, status labels, payout readiness, proof status, reviews, or verification-style indicators. These are informational only. They are not endorsements, background checks, safety guarantees, or promises that a user or task is trustworthy.

Intellectual property

Namuh, including our name, branding, designs, code, content, and service features, belongs to Namuh or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from Namuh without permission.

You may use Namuh only as allowed by these terms and by the interfaces we provide.

Privacy

Your use of Namuh is also governed by our Privacy Policy. By using Namuh, you consent to our collection and use of information as described there.

Suspension and termination

We may suspend, limit, or terminate access to Namuh at any time if we believe you violated these terms, created risk, abused the service, caused chargebacks or fraud concerns, or harmed other users or Namuh.

You remain responsible for obligations incurred before suspension or termination.

Disclaimers and liability

Namuh is provided on an as-is and as-available basis. Features may change, break, or be removed. We do not promise that Namuh will be uninterrupted, secure, error-free, or that any task, match, message, payment, payout, or proof review will meet your expectations.

To the fullest extent allowed by law, Namuh is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, personal injury, property damage, failed tasks, user conduct, third-party services, payment processor errors, or actions taken by AI agents or automations.

To the fullest extent allowed by law, Namuh's total liability for any claim is limited to the amount you paid directly to Namuh in the twelve months before the claim, or $100, whichever is greater.

Indemnification

You agree to defend and hold Namuh harmless from claims, losses, liabilities, damages, costs, and expenses arising from your use of Namuh, your content, your tasks, your violation of these terms, your violation of another person's rights, your dispute with another user, or actions taken by an agent or automation operating for you.

General terms

If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a term does not waive our right to enforce it later. You may not transfer your rights under these terms without our consent. We may transfer our rights as part of operating, financing, selling, or reorganizing Namuh.

These terms and any additional terms we present for specific features are the agreement between you and Namuh for use of the service.

Governing law

These terms are governed by applicable United States law, without regard to conflict-of-law rules, except where local consumer protection law requires otherwise.

Contact

Questions about these terms can be sent to haiapplabs@gmail.com.